Privacy Policy
Last Updated: September 11, 2026
SG Merchant Services ("SG Merchant Services," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, contact us, or use our services.
Information We Collect
We collect information you provide directly to us, such as your name, email address, phone number, business name, business type, years in business, and any additional information you include when you submit a contact or quote request. We also collect limited technical information automatically, such as your IP address, browser type, and website usage data.
How We Use Information
We use the information we collect to respond to your inquiries, provide and improve our services, communicate with you about your account and requests, process applications, provide customer support, comply with legal obligations, and protect the security of our services.
How We Share Information
We do not sell your personal information. We may share information with trusted service providers who perform services on our behalf, such as payment processors, telecommunications providers, and technology vendors, solely as necessary to provide our services and facilitate communications you request. We may also disclose information when required by law or to protect our rights and the safety of others.
Cookies and Website Technologies
Our website may use cookies and similar technologies to operate the site, remember your preferences, analyze traffic, and improve your experience. You can control cookies through your browser settings, though disabling them may affect certain features of the site.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, to provide our services, to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us using the details below. You may opt out of SMS communications at any time by replying STOP. You may also manage cookie preferences through your browser.
SMS/Text Messaging Privacy
SG Merchant Services respects your privacy. Mobile information, including mobile phone numbers, SMS opt-in data, and messaging consent, will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
We may share information with service providers solely as necessary to provide our services and facilitate communications requested by you. This may include telecommunications providers and other vendors involved in delivering SMS messages.
SMS consent and mobile opt-in information will not be shared with third parties or affiliates for their own marketing or promotional purposes.
If you opt in to SMS communications from SG Merchant Services, message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact SG Merchant Services.
Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us:
See also our Terms & Conditions.